Privacy Policy
Last updated: February 2025. This policy describes how UnityCoop handles your information.
UnityCoop ("we," "us," or "our") operates the UnityCoop Cooperative Management System. This Privacy Policy describes how we collect, use, store, and protect information when you use our web application and related services. By using UnityCoop, you agree to this policy.
Information We Collect
We collect information necessary to operate the cooperative management platform:
- Account data: Name, email address, phone number, address, date of birth, and other details you or your cooperative provide when registering or updating profiles.
- Cooperative and membership data: Cooperative name, registration details, member roles, and membership status.
- Financial and transaction data: Savings balances, loans, contributions, and payment records used for reporting and operations within your cooperative.
- Usage and technical data: Logs, device information, and usage patterns as needed for security, support, and improving the service.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the UnityCoop platform.
- Process and display savings, loans, contributions, and payment-related information for your cooperative.
- Authenticate users and enforce role-based access (e.g., admin, member).
- Respond to support requests and communicate with you about the service.
- Improve security, prevent abuse, and comply with applicable laws.
Payment and Financial Data
UnityCoop does not process online payments. We do not collect or process credit card, debit card, or other direct payment instrument data through the application. Users may submit payment information and attachments (e.g., proof of payment, deposit slips, or transaction references) within the platform. Such submissions are verified manually by cooperative administrators and/or designated members. We do not operate or guarantee any third-party payment channel; verification and reconciliation are the responsibility of your cooperative.
Sharing of Information
We may share your information only:
- Within your cooperative, as needed for management, reporting, and operations.
- With service providers who assist us in hosting, security, or support, under strict confidentiality obligations.
- When required by law, court order, or government authority, or to protect our rights and safety.
We do not sell your personal information to third parties.
Security and Retention
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Data is retained for as long as necessary to provide the service, comply with legal obligations, and resolve disputes. Your cooperative may have its own retention and data-handling policies that apply to data stored in UnityCoop.
Your Rights
Depending on applicable law (including data protection laws in the Philippines), you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal and operational requirements.
- Request a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us using the details in the "Contact" section below. We may need to verify your identity and, where data is tied to a cooperative, coordinate with your cooperative administrator.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. If changes are material, we may notify you by email or through the application. Continued use of UnityCoop after changes constitutes acceptance of the updated policy.
Contact
For questions about this Privacy Policy or our data practices, please contact us at our contact page.